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ASOS Forget To Edit The Clips Off This Dress And People Are Kicking Off
Have you ever ordered a gorgeous-looking new outfit online, only for it to arrive and hang loose at (or too tight) in all the wrong places? Well, you're not alone, and there's no denying that it can have a bit of a confidence knock, prompting us to ask how something can look so good on the online model, yet so god awful on us.
Well, ASOS has just given us a little glimpse into why that's so often the case, by accidentally forgetting to edit some clips out of a shot advertising a midi dress.
ASOS responded to the tweet, writing :"Hi Ronnie, thank you for raising this with us. We're sorry to hear the clips are showing in the picture. We'll now raise this with our specialist team. If you have any questions please send us a message we'd be happy to help."
Hi Ronnie, thank you for raising this with us. We're sorry to hear the clips are showing in the picture. We'll now raise this with our specialist team. If you have any questions please send us a message we'd be happy to help.- ASOS Here to Help (@ASOS_HeretoHelp) April 23, 2019
However, Ronnie's tweet quickly racked up more than 13,000 likes, with hundreds of comments questioning why the clips were even necessary in the first place.
"Hey @ASOS_HeretoHelp why not clearly show how the dress fits," one person asked. "Instead of changing it to fit in a different way than it clearly wouldn't without the clip, definitely an idea for the specialist team."
Or you could start using models who ACTUALLY fit the size they wear and aren't all size 4. Or even just show how the clothes actually fit on a person, maybe you'll get less people returning items if you do. I stopped shopping at ASOS because the fit is never right.- Jjjjjjj (@jesstalarico) April 25, 2019
Or can you stop adding clips because it's misleading when the product arrives and is completely different in real life? Show us how it really fits- Zahida Allen (@xZahida) April 25, 2019
Yikes Asos, how can you tighten up your returns policy, saying you will look out for patterns, yet misrepresent the fit of clothes in the first place.. When customers try the clothes on at home, they will inevitably be returned if completely different to the site!- Charlotte Bird (@clcbird) April 25, 2019
Another fumed: "Wow, these sorts of things makes girls and even guys feel soo sh*te like make the clothes actually fit a normal person and don't clip it so it's a different shape than what it's actually gonna turn up like! F*ck the edited bs give us the pictures that show the clothes that fit fs [sic]."
One person had a reasonable suggestion as to why the clips could have been used, explaining: "It could be cos they don't have her size so she is wearing a size too big for her. I work in retail and if we don't have the right size clothes for the mannequins we put on a bigger size and clip it like this, I could be wrong tho [sic]."
However, people were quick to respond that even if this were the case, it doesn't give a true representation of how the clothes should fit.
Shortly after the tweet went viral, ASOS corrected its image to the clip-less version, prompting one person to comment, "Kris Jenner works hard, but ASOS works harder."
Featured Image Credit: Twitter/ASOS