'I Couldn’t Believe It': Grandparents Horrified By Saucy Message On Back Of Lush Bottle
Is there anything better than cracking open a brand new Lush product? No. No there is not.
The fresh handmade cosmetics are the perfect antidote to a long, hard day at the office, but one couple were left feeling less than impressed with the brand after purchasing some shower gel as a present for their granddaughter.
Richard and Tracey Shiner, from Stanford-le-hope, Essex, were outraged when eight-year-old Macy unwrapped the Little Snow Fairy bath set, which contains shower gel and bath putty, and then processed to ask why the bottle of shower gel told her to "invite someone into the shower" to enjoy it with her.
Speaking to The Sun, 54-year-old Richard said:
My wife spends quite a bit of money in Lush and bought two sets for my two grandchildren.It didn't say anything about age restrictions or anything.
They opened their bits and pieces on Christmas night, and Macy undid her one.
It was called 'Little Snow Fairy' which to me indicates it's ideal for kids.
I happened to pick up the bottle and was reading aloud how to use it.The instructions on the shower gel says: 'How to use: If you really don't know how to use this, then we suggest you find someone you really like and invite them into the shower with you to demonstrate.'
I couldn't believe it said that. Then of course Macy was asking me what it meant.
I didn't know what to say to her, so I had to pretend it meant she could bath with Buddy. But that's not really appropriate either.
It was the only thing I could think of to say to her at the time.
I've never, ever in my life phoned a company to complain.
But I phoned up and a girl answered the phone and although she didn't actually laugh, I could tell from her tone of voice that she thought it was fine.I said 'I don't think it's appropriate. It should have an age warning on it.
She put me on to the manager and he said, 'They're meant to be tongue in cheek.
I said to him: 'It's wrong. If I wanted something like that, I'd have gone to an Ann Summers shop.And I told him, 'Innuendo amongst adults is fine, but when you've got to explain to an eight-year-old what it means, I think that's wrong.He said I wasn't the first person to complain about this - they've had four or five complaints over the past couple of years about it, but nothing's been done about it. And he actually said this batch is aimed at children.He did apologise and offered me two free bath bombs, but I said it wasn't about that - I wanted their labelling to be changed.He didn't even take my name or address though, so I don't think anything will be done.
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