A dad was left fuming when he ordered a frog themed cake for his son's third birthday but was given something completely different to what he imagined.
Instead of receiving a colourful creation of a number three and a big green frog, Shane Hallford from Tamworth, New South Wales received a plain green cake with a small smiley face piped on top.
Shane claimed that the bakers ruined his son Mason's £28 ($49 AUD) frog-themed birthday cake with their 'pathetic' decorating skills.
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The 43-year-old said that the request for a frog themed cake was confirmed three days before by his local Woolworths store and said he was 'horrified' when he and his wife Amy collected the cake.
With just hours to go before Mason's third birthday party, Shane had to get help from a cake decorator friend to 'repair' it.
Shane said: "I went down to the store three days before my son's birthday to order the cake. I explained to them we wanted a frog theme, as my son loves frogs.
"They told me it could done, no worries at all. He wrote down everything I said and said it would be ready by Sunday morning. I was very excited to see it.
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"I went down to pick it up on the morning of Mason's birthday party. I was in a rush getting extra supplies and didn't actually check it at the store because it was in a huge box.
"I just assumed it would be fine. When I got home, I opened it up with my wife and we were both mortified.
"They had this tiny little number three, along with a smiley face, all written in green icing. It would have taken five seconds to do.
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"Amy was very upset, as our guests were arriving in a couple of hours. We thought we would have to try and bake something else.
"I decided to just ring Woolworths to see if they could fix it. I explained the situation but was told that they didn't 'decorate' cakes.
"They have other pre-made cakes for sale that all looked lovely, so I thought they would do a good job.
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"They do this every day for a living. Surely, they could have done something better than this."
However, it wasn't a huge disaster as Shane said that Mason still had a great birthday party and enjoyed eating the cake.
He said: "A cake is an integral part of any child's birthday party. You want a nice one, so you're able to remember it and take photos.
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"I was most disappointed with just the lack of effort. It seemed like they didn't even care.
"It was a disgrace. I will never be buying cakes from Woolworths again."
A spokesperson for Woolworths said: 'We're sorry to have disappointed the customer with our cake decorating, particularly on such a special day for the family. 'We've been in contact with the customer to apologise and provided them with a $50 AUD giftcard.
Featured Image Credit: Caters